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Credit Karma Canada

Credit Karma Canada Reviews

www.creditkarma.ca
What is your customer experience with Credit Karma Canada?

Credit Karma Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.5 star rating based on 23 customer reviews; consumers are mostly dissatisfied with service and accuracy.

Key Takeaways for Future Customers

  • Expect limited access to live support and frequent account or login issues when reading Credit Karma Canada reviews.
  • Use caution if relying solely on the app for dispute resolution or billing and refunds concerns.
  • The product provides fast credit checks and score access but may show inaccurate or outdated information.

Negative Feedback / Risk Areas

  • Widespread Credit Karma Canada customer complaints about inability to contact a human and poor customer service.
  • Many reports of incorrect account data, unexplained score drops, identity theft issues, and trouble cancelling subscriptions.
  • High price level mentioned and problems verifying phone or email details impede account recovery.

Positive Feedback

Some users note quick access to credit scores and one report of helpful, effective customer support.

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Media from reviews

Credit Karma Canada - Dispute
Credit Karma Canada - Dispute - Image 2Credit Karma Canada - CompteCredit Karma Canada - Account shows wrong phoneCredit Karma Canada - My scoreCredit Karma Canada - Information wrong on account and some account still open which I am...Credit Karma Canada - Fraude
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Show reviews that mention
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Kaely Byx

Credit karma promise

There is no customer error serves.no way to get answers.should be person to talk to. I WILLtellthe bank to uses someone other then them

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Anonymous
map-marker Huntsville, Ontario

Dispute

AI Highlights
  • - Past months, payments to Capital One were returned.
  • - This month the payment wasn't deducted; I paid at the bank, score fell 55 points.
Credit Karma Canada - Dispute
Credit Karma Canada - Dispute - Image 2

For the pass two months I paid my money to capital one and they returned the money to my account.fast forward this month was due they did not do the deduction but I call them to pay the money today at the bank.but I realized my score went down by 55 point on credit karma.

Because this is not my fault.

User's recommendation: They should restore my 55 point

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Yerachmiel Fni

My report

Change score DESCENDING no obvious reason No no nooooo why why why you cant tell me what to write now can you ?

User's recommendation: Run! They are cheaters

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Carlene Wsq

Annoyed!

AI Highlights
  • - Criticizes automated junk drop down menus for handling concerns.
  • - Wants real humans to address concerns quickly, conveniently, and efficiently.

Shame on credit karma for using automated garbage and junk drop down menus to deal with customer concerns. We are NOT robots and should receive the respect of dealing with actual humans so we can QUICKLY, CONVENIENTLY, and EFFICIENTLY have our concerns addressed!

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Patricia W Dcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to report stolen identification including my social insurance number

Updated by user Nov 04, 2024

Did not talk to anyone to resolve myvoroblem

Original review Nov 02, 2024

My wallet was stolen with all my information included: driver's license, bank cards, SIN, and birth certificate. I need to advise you in order to protect my credit rating.

Loss:
$29
View full review
Catherine T Fei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t verify phone number

I cant verify my phone number and cant call the Credit Karma phone number phone number. This is not a friendly app. Please call me at +178********

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Maaz Olt

Incomplete Application

AI Highlights
  • - Applied for a MBNA credit card around April 2023 and waited for paperwork.
  • - MBNA hadn't received the application; an inquiry appeared on Credit Karma.

I had applied for a credit card around April of 2023 and I was waiting for the paperwork in the mail. I called MBNA and they had not received an application but there was an inquiry on my credit karma.

I am just wondering what happened with the application?

Was I denied? If so, wouldnt I have gotten a letter in the mail?

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Anonymous
map-marker Edmonton, Alberta

Reported miss payment and don’t have an account with them

What the issue is you guys dont answer calls ,I dont have an account with Scotia advantage and yet there saying missed payment I want this wiped off and someone call me 178*-***-**** this is ***

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Krystal M Pzo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update file

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Name: Krystal Morgan.
  • - Mailing address: P.O. Box 307.
  • - Living address 5 Banff Ave; moved from NL to AB.
  • - Occupation: sales/services at Rainbow Lake airport.

My name is Krystal Morgan.

It shouldn't show that the (C) is there on my name.

P.O. Box 307 (mailing address)

My living address is 5 Banff Ave.

It shouldn't state that it's different, because you can't live at a mailbox.

It's showing it's separate.

The other address was temporary until I got my own mailbox. I was living with my cousin until I got on my feet, because I moved to AB from NL.

My occupation is sales/services at the Rainbow Lake airport.

Preferred solution: Update file

User's recommendation: Works with you, not against you:)

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Jordan C Uiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get into account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It says I answered my info wrong and there was no answer when I called the number they gave me seem they would rather have a computer do a humans job

Preferred solution: I would like help with my account so I can check my score

User's recommendation: If you hate dealing with computers not the place to check credit score

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Marceil Jax

Can’t change my password

I cant change my password and my email dose not work Im trying to log in to at the same time and that dose not work my password doesnt work

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Resolved
Lita T Pyq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My score

Credit Karma Canada - My score
Contains 1 confidential file for company representatives
Updated by user Jan 12, 2024

I don’t really know if I would tell anyone to go with your company I’m so upset @ moment with my score nothing changed here.

Original review Jan 12, 2024
Something is wrong with my score my score was at 722 for months now dropped for no reason I need someone to call me ASAP @ 613360****

Preferred solution: My score something wrong

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1 comment
Guest

i spoke to equifax regarding derogatory marks on my score. i contacted the claimant(co saying i owe) they told me paying the debt would not make my score go up,so paying the account would mean u own the debt and you don’t pay ur bills.

the co i contacted for debt didn’t have address, and couldn’t locate me on their map. they would not let me contest the alleged debt without providing a credit card. very sus. called EQuiFAX they contested debt, and could not find other derogatory account.

ACCORDING TO EQUIFAX CREDIT KARMA DOES NOT PROVIDE OR COLLECT INFORMATION FROM ANY OF 3 USreporting agencies! THE ADVICE AND SUGGESTIONS ARE NOT FACTUAL, some suggestions will lower your credit score. you are entitled to free credit report from the fed government.

you are also entitled to 1 free credit monitoring through fed govt. DONT LET CREDIT KARMA REDUCE YOUR SCORE

Monique Francisca Haba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Compte

Credit Karma Canada - Compte

Jarrive pas à accéder à mon compte malgré que Transunion est vérifié mes coordonnées. Je ne sais pas quel numéro appeler pour service à la clientèle

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saanjeev n

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account shows wrong phone

Credit Karma Canada - Account shows wrong phone

My phone no is 151********, but my account now showing is 514654****, I checked my account details .

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Bert T Vuj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fairstone ad in your app!

Updated by user Jul 10, 2024

Credit Karma never did get back to me

Original review Jun 25, 2024

Fairstone will not renegotiate interest on a loan. Please state this in your advertisement for Fairstone!

Pros:
  • Easy access to credit info

Preferred solution: Fairstone disclaimer that they do not renegoiate interest on loans!

User's recommendation: Never use Fairstone for a loan!

View full review
Resolved
Matthew R Srk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I’m trying to communicate a possible data breach and their is no one to assist me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 20, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 21, 2024

Im being blackmailed/extorted by people and they have some of my information and photographs. Im contacting all my services that I use about this. Im just trying to mid agate some damage

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